hello_john610
June 03, 2026
"Am I missing something, or are returns supposed to be easier?"
Am I missing something here? I returned my order and then had to follow up twice just to get my refund moving. The whole process took way longer than I expected and was frustrating.
"I got this hoping it would keep..."
I got this hoping it would keep my horse comfortable through the colder weather, but he was still cold wearing it. Not saying it’s a scam, but it definitely didn’t perform the way I expected for winter use.
DavidBottorff
May 23, 2026
"Honestly, the site could be easier to use"
I really like the products, but shopping on the website wasn’t the easiest experience for me. Some pages took a little while to load, and it took more clicking around than I expected just to find the right rug size. The filters weren’t super clear either, so I kept going back and forth a bunch. Checkout did work in the end, but it felt kind of clunky. The site could definitely be a lot smoother to shop on.
Julie_hagan93
May 01, 2026
"Website was kind of a pain"
I don’t know, the website was just sort of annoying to use. I was trying to find stuff and it felt like nothing was where I expected it to be
ronnie_Mitchell94
April 28, 2026
"Warranty support was such a hassle"
Dealing with their warranty support was really frustrating. They took forever to get back to me, and after all that waiting, my issue still wasn’t even fixed. It felt like I just wasted my time.
"Expected better stock availability"
I was hoping to pick up a rug, but the sizes I wanted were already out of stock again. I kept checking back throughout the week expecting they might restock, but no luck. A bit frustrating when you’re ready to buy and just can’t get the option you need
richard_Foster84
April 12, 2026
"I ordered from horseware.com and the delivery..."
I ordered from horseware.com and the delivery was a little slower than I thought it’d be. It wasn’t nothing awful, and the order did show up fine in the end, but I didn’t really get many updates while I was waiting. Not a bad experience, just not exactly speedy either. I’d probably order again, just not if I needed it in a hurry.
judy-Coplan
April 12, 2026
"Fit was way tighter than the website made it sound"
I’m a bit confused because the website made it seem like this would fit comfortably, but it was really tight around my horse’s shoulders. He could barely move freely in it, so it just didn’t work for us.
arica-Womac
April 06, 2026
"Still waiting on customer service"
I emailed customer service twice about my order and still haven’t gotten a proper answer. Maybe I’m being a bit impatient, but I don’t think it’s too much to expect a reply after you’ve paid. It feels like they just stop caring once they have your money. Really disappointing support.
alex_Fallenstein91
March 30, 2026
"The styles just weren’t my thing"
I was hoping to find some nicer-looking horsewear, but most of it felt dated to me. The colors are kind of dull, and the cuts look bulky in a way that just isn’t very flattering. You can tell the quality might be fine, but style-wise, it didn’t really work for me. I kept looking, but you don’t really get excited about buying something when nothing feels like something you’d actually want to wear.
hello_theresa066
March 26, 2026
"Poor packaging for the price"
I ordered from horseware.com and wasn’t impressed when it arrived. The box was badly crushed and there was hardly any protection inside. The rug bag was dirty too, like it had been dragged around before being packed. Luckily the item itself was okay, but for what they charge, I expected a lot more care. It kind of gave me the feeling they’re more focused on getting the money than making sure orders arrive properly. Not a great experience.
"Fell apart way too soon"
I’m disappointed with the quality. It started falling apart way faster than I expected, and I don’t have much faith that customer service would do anything helpful about it. Just not worth the hassle for me.
hello_john049
March 11, 2026
"Bad first impression with the wrong item"
This was my first time ordering, and it wasn’t a great start. I received the wrong size, and when I tried to get help, I didn’t really get any. Disappointing experience.
kennyaddison4064
March 04, 2026
"Not really as described tbh"
I ordered a rug from horseware.com and, tbh, it just wasn’t really what the description made it sound like. The fit felt off, and the material was thinner than I expected.
I did check the size chart before buying, so that made it even more annoying lol. I ended up having to sort out a return, which was just extra hassle I didn’t want.
Maybe other people have had better luck, idk, but I probably wouldn’t order again. For the price, I expected it to be a lot more accurate...
hello_anna796
February 22, 2026
"I found exactly what I needed..."
I found exactly what I needed on Horseware Ireland, but the delivery cost put me off. It was only a small order, and by the time shipping was added, the total just didn’t feel worth it. Annoying timing too, because I needed the items then and didn’t really want to mess around looking elsewhere. Shame really, because the products themselves looked perfectly fine.
LoisBallinger_42
February 03, 2026
"Fit much smaller than expected"
I ordered the same size my horse normally wears in rugs, so I don’t think I was just guessing wrong or anything, but this one fit really oddly. It was especially tight around the chest and just didn’t sit right at all. The quality seemed fine from what I could tell, but the sizing guide really didn’t help in our case. Ended up having to send it back, which was frustrating.
emma_Doughtry96
February 01, 2026
"Not waterproof like they claimed"
I used this for one ride in the rain and it soaked right through. My horse was wet underneath, which was really frustrating. I reached out about it too, but it felt like nobody even read the message. Disappointing overall
Amelia.neal
January 19, 2026
"Not as dependable as I hoped"
I really wanted to like this blanket, and maybe I’m partly at fault for using it pretty much every day, but it ripped way faster than I expected. I don’t have the time or patience to keep replacing things like this, so I probably won’t be trusting this brand again
GONZALES
January 17, 2026
"I bought a turnout rug from..."
I bought a turnout rug from horseware.com because the clips looked secure and I figured, okay, this should be safe enough, but after only two days one of the chest fastenings kept popping open and the surcingle had already started sliding loose. It was one of those things where you think maybe I didn’t fasten it right the first time, but then it happened again, so no, that wasn’t it.
My horse isn’t rough on rugs at all, which made it even more worrying when I found the rug hanging sideways on him. I contacted customer service and they basically just told me to adjust it, which felt useless honestly. For the price, I expected something much more reliable...
james_Zammetti90
January 16, 2026
"Too expensive for what you get"
It just felt way too pricey for what it is, I was expecting the quality to feel a lot better for the money but it really didn’t seem any different from cheaper horseware I’ve bought before, and once you add the delivery cost on top it just makes it feel even less worth it. I wouldn’t buy it again unless the price came down quite a bit.